We require users to create an account to use extended features of this website. When you create an account, we collect certain information in order to provide additional security, enhance site function, as well as allow for basic account features. Listed below is the basic information we collect on each individual:
Any additional information you provide in your tickets, comments, and other activity on this site will also be stored.
By creating an account, you are agreeing to allow us to use the above information in order to track your activity on this site, as well as improve certain features and security functions of this site.
This site uses Google Analytics to provide a consistent experience and help us improve our services and software.
Aside from Google's reCaptcha service, we do not provide any of your stored information to other third party organizations. We respect your privacy, and believe in a fair and transparent policy on who else is receiving your data.
We will send occasional emails to the address you provide in your account settings. To opt out of notification emails, go to your account settings. Even if you opt out of notification emails, we will still send you important service emails (e.g. password resets, important notices, etc). If you wish to stop receiving all emails including important service emails, please contact us to suspend your account.
Finally, we use browser sessions and cookies to keep you logged in and to provide additional site security. If at any point you wish to remove your session id/cookies, please use your browser's "clear site data" capabilities. By continuing to use this website, you agree to allow us to track your activity via browser sessions and cookies.
Last Updated: 27 January 2020